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The 2024 ProCat User Conference took place at the Live! Hotel and Casino in Philadelphia, PA, bringing together operations leaders and decision makers from the C-store and Foodservice distribution industry. This annual event, designed to enhance understanding and ProCat’s solutions, was a resounding success. Over the course of two days, attendees learned about technologies that help improve accuracy and boost productivity, both critical drivers for operational success.

The event served as a platform to share insights, solutions, and best practices, while also fostering valuable connections among peers.

Day One: Picking Productivity in Focus

The conference began with a deep dive into PickRight, and additional solutions including PowerTools, and IncentRight. These solutions are designed to improve order accuracy, boost enhance employee performance, and ensure productivity. Hands-on demonstrations and discussions showcased the immediate benefits these solutions can bring to daily operations.

Guest Speaker: Insights on the Food Traceability Rule

A conference highlight was the insightful session by guest speaker Asma Madad from the FDA Human Foods Program. She discussed the new Food Traceability Rule. Her expertise gave attendees a clear understanding of the regulatory requirements and their impact on the distribution industry. The session emphasized the importance of strong traceability systems and provided practical strategies for compliance to ensure consumer safety and trust. This session equipped attendees with effective approaches to align their operations with the latest industry standards.

TrackRight: Streamlining FSMA Compliance and Data Retention

A conference highlight was the re-introduction of TrackRight, designed to support long-term record-keeping requirements for FSMA Rule 204. Together with PickRight and ReceiveRight, TrackRight helps track and monitor product movement, ensuring compliance with food safety regulations across the supply chain.

With the ability to maintain 36 months of data, TrackRight provides comprehensive records for inventory transactions, shipments, and compliance activities—key for handling recalls and regulatory inquiries. By using TrackRight, distribution centers can confidently navigate FSMA regulations, mitigate risks, and enhance consumer safety and trust.

A special guest speaker from the FDA shed insight on FSMA Rule 204

Day Two: Inventory Management and Shipping

Day two shifted the spotlight to optimizing inventory management and driver deliveries. ProCat’s suite of solutions—StockRight, LoadRight, and ShipRight—were the central topics, showcasing how distribution centers can streamline processes from warehouse management to final delivery.

Through these software tools, attendees were introduced to innovative ways to maintain inventory control, reduce mis-loads, and ensure accurate and efficient deliveries. The sessions empowered participants with the knowledge to tackle common pain points in their operations.

Opportunities to Connect and Collaborate

One of the most valued aspects of this event was the opportunity to connect with peers. Whether through formal sessions, networking breaks, or informal gatherings in the hospitality suite, the conference fostered meaningful conversations. Many attendees discovered not only solutions but also long-term professional connections and friendships.

A Big Shoutout to Our Amazing Sponsors!

The success of the 2024 ProCat User Conference would not have been possible without the support of its sponsors. A special thank you goes to:

  • Golbon
  • Zebra Technologies
  • ScanSource
  • RedStamp
  • Pepper

Their contributions and presence underscored their commitment to advancing the distribution industry.

An authentic Italian dinner at Giorgio on Pine in Philadelphia marked our big dinner celebration after Day 2. Delicious food, fine wine, and unforgettable moments with an incredible group!

Thanks To All for Attending

ProCat remains dedicated to empowering distribution centers with tools that deliver tangible results. Whether it’s improving accuracy, elevating productivity, or streamlining operational workflows, ProCat solutions are designed to ensure your business continues to thrive.

To our attendees, thank you for making this year’s conference such a rewarding experience. We look forward to building on the momentum of this event, and we can’t wait to see you at the next ProCat User Conference!

Some of the crew made it to the Rocky Statue in Philadelphia at the conclusion of the User Conference in what's become a running tradition for those wanting a piece of the action.

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